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Shipping Info

 

At Bootency, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

HEALTH SAFETY

  • As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.
  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 1-3 business days to process your order. Please note that holidays & weekends are not included.
  • If items are prepared in 24 hours in your order ,then we can ship it in one day.

SHIPPING

  • Estimated Shipment Time

  • Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.
  • Please note: Total Delivery Time = Processing Time + Shipping Time
  • For a faster and better delivery, we cooperate with the most reliable carriers, FedEx, UPS and DHL.

DELIVERY

If you want to track your order, please click Track Order for information.

SHIPPING DELAYS

  • Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
  • Usually it takes about 30-90 days to some countries. We do offer compensation if the shipping beyond the timeframe as stated on shipping policy.
  • Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.

 

Due to COVID-19, shipments to below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.

(New Zealand、COLOMBIA、CHILE、PHILIPPINES、THAILAND、ESTONIA、COSTA RICA、ARGENTINA、VIETNAM、ICELAND、INDONESIA、ESTONIA、REUNION ISLAND、MARTINIQUE、GUADELOUPEREUNION ISLAND、MARTINIQUE、GUADELOUPE、CHILE、PHILIPPINES、ICELAND、THAILAND、ESTONIA、INDONESIA、NEW ZEALAND、GEORGIA、MAURITIUS、ALBANIA、COSTA RICA、ANGOLA、GABON、ARGENTINA、LAOS、VIETNAM、AZERBAIJAN、COLOMBIA、ELURUGUAY、SEYCHELLES、DOMINICAN REPUBLIC、GUINEA-BISSAU、BOLIVIA、KENYA、JAMAICA、ARUBA、SENEGAL、BERMUDA、BOTSWANA、PAPUA NEW GUINEA、CAMEROON、ZIMBABWE、CAYMAN ISLANDS、CONGO、THE DEMOCRATIC REPUBLIC OF THE CONGO、TRINIDAD AND TOBAGO、CAMBODIA、ISLE OF MAN、BELIZE、NAMIBIA、SAINT LUCIA、BARBADOS、SRI LANKA、GUYANA、LESOTHO、MACEDONIA、ALGERIA、BHUTAN、MAURITANIA、CAPE VERDE、WALLIS AND FUTUNA、GUINEA、CENTRAL AFRICAN REPUBLIC、SAINT MARTIN、TURKMENISTAN、CHAD、MADEIRA ISLANDS、CUBA、IRAN、ZAMBIA、RWANDA、BENIN、MALDIVES、SIERRA LEONE、NEPAL、NORTHERN MARIANA ISLANDS、TOGO、NIGER、WESTERN SAHARA、PALESTINE、MONGOLIA、CURACAO、BAHAMAS、GAMBIA、SAINT KITTS AND NEVIS、COMOROS、SAO TOME AND PRINCIPE、VENEZUELA、DOMINICA、SAMOA、GUATEMALA、BRUNEI DARUSSALAM、VANUATU、ASCENSION ISLAND、MARSHALL ISLANDS、EQUATORIAL GUINEA、UZBEKISTAN、MARIANA LSLANDS、BURUNDI、LIBERIA、MALI、BURKINA FASO、MONTENEGRO、SURINAME、GHANA、MALAWI、HAITI、SURINAME)

We're improving our delivery process to make your packages even safer, so there may be a 4-6 day delay in processing your orders.

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